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Contact Us

Call a customer service representative

To get help, ask a question, or find your nearest Job Center, call us toll-free at 1-888-258-9966. You will be prompted to make a selection:

1. Job Center Locations
2. Job Seeker Assistance
3. Employer Assistance
4. Job Center of Wisconsin Password Reset
5. Unemployment Insurance

Contact us by email

Contact Wisconsin Job Centers at Job Center of Wisconsin mailbox.

Providing your name, phone number and email address are optional, but very helpful if we need to contact you regarding your question. Please provide your location so we can forward your message to the local Job Center, if appropriate. Your questions will usually be answered within two business days.

Locate local offices

To find the address and telephone number of local Wisconsin Job Centers:

• Call 1-888-258-9966 (option 1 at the prompt).
• Use the online Job Center Directory.

Password Recovery

To recover your password click on the "Forget your account information?" link at https://www.dwd.state.wi.us/accountmanagement/. If you did not provide an E-Mail address, or do not remember the E-Mail address you provided, please call the DWD Service Desk at 608-266-7252, Monday through Friday, 6:00 a.m. to 5:00 p.m., to request a password reset.

If you wish to call a toll-free number to reach the DWD Service Desk, please call 1-888-258-9966 (option 4 at the prompt).

Registration Help

If you are having problems registering to use Job Center of Wisconsin, please call DET Security at 608-267-9690 or toll-free at 1-888-513-5633, during business hours, Monday through Friday.

Place a job opening

Job Center of Wisconsin is a self-service, online system for employers to place job openings for job seekers to view. Employers without internet access may fax their job openings toll-free to 888-720-5627.

To contact a customer service representative about your job opening, call 1-888-258-9966 (option 3 at the prompt) or send an email to the WI Job Orders mailbox.

Call DWD for help

Call Us For Help is an online publication listing contact information by topic for all Department of Workforce Development services.

File a complaint

Every Job Center has a Complaint Coordinator to assist you with any complaints related to Job Center Services, Job Center of Wisconsin, or employers using Job Center services. Contact your local Job Center to file a complaint or email us at the Job Center mailbox.